TOTAL specializes in investigation services for a wide variety of matters. Whether you need to conduct a financial investigation to uncover potential fraud, conduct a background investigation for an individual, or conduct an intellectual property investigation to identify and prevent infringement of patents, trademarks, or copyrights, we have the expertise and resources to help. Our goal is to gather the information you need to make informed decisions and take appropriate actions, whether that be pursuing legal action, making business decisions, or protecting individuals and assets. With a commitment to professionalism, accuracy, and confidentiality, we offer reliable investigation services that deliver results.

Asset Tracing

Asset tracing allows creditors/potential creditors to establish a detailed picture of the true financial assets of the debtor, including potentially realising previously unknown assets. TOTAL has extensive multi-jurisdictional experience identifying and tracing assets held by individuals and corporates. In determining assets, hidden or real wealth, our team are skilled and experienced in investigating: Property (Hong Kong & Offshore) Investments including shares, bonds, trusts, directorships and/or hidden assets owned by connected individuals, companies or corporate entities.

Skip Tracing

In today’s market with potential levels of debt means it’s essential that you are able to make contact with your clients as soon as you realise there is a problem. TOTAL understands that in many cases, timing is critical as the debts you wish to recover may not be recoverable if the debtor is not traced in time. TOTAL can help you solve problems with locating debtors, “gone-away” cases and missing people. Our Skip Tracing service can help you reduce the number of accounts that are written off simply due to the lack of known address information. As well as obtaining more accurate information which can be used to improve collection results, TOTAL's Skip Tracing service can confirm: the correct name, address and telephone number; current or last known occupation, names of relatives, friends or trade references; details of any other disputes over debt; any information about the filings of a bankruptcy; or any possible aliases.

Outsourcing accounts receivable services can provide numerous benefits to businesses, including better cash flow, lower collection costs, increased efficiency, and improved customer relationships. By partnering with TOTAL, a trusted provider with extensive experience and expertise in accounts receivable management, businesses can reduce the burden on their internal finance teams and ensure compliance with industry standards and regulations. With consistent follow-up on outstanding invoices and detailed reporting on accounts activity, our services facilitate quicker payments and improved cash flow. Outsourcing accounts receivable services is a smart investment for businesses looking to improve their financial management and ensure long-term success.

TOTAL's Pre-Employment Screening service is a comprehensive solution that helps employers identify right candidates and mitigate employment risks. By screening for qualified candidates at an early stage, employers can avoid potential inefficiencies, lost time, and money invested in the individual.

Our service provides a detailed background check to ensure that the candidate is who they claim to be. TOTAL verifies the candidate's credentials and background and enables employers to make a confident and well-considered hiring decision that aligns with their values and goals. Throughout the process, we avoid conflicts of interest with the candidate, their company, and any recruitment agencies involved in the selection process. Overall, TOTAL's Pre-Employment Screening service is a valuable tool for employers looking to make strategic and effective hiring decisions.

The screening process includes:

We provide process serving locally and internationally to deliver legal documents to individuals or entities involved in a legal proceedings.

We take pride in our process serving service and ensure that the identity of the recipient is verified before we locate them. Additionally, we work closely with our clients to ensure that the documents are delivered according to their specific needs or the rules of the corresponding jurisdiction. We also collaborate with our clients' lawyers to prepare corresponding legal documents such as affirmation and others, to ensure that all necessary documents are in compliance with the relevant laws and regulations. At every step of the process, we prioritize professionalism, attention to detail, and adherence to all applicable legal requirements.