Our Services
Discover comprehensive solutions tailored to your needs—from corporate diligence and risk monitoring to global debt collection and pre-employment screening. Our expert services ensure efficiency, accuracy, and results.
- Corporate & Diligence Reports
- Investigation
- Asset & Skip Tracing
- Credit & Risk E-monitoring
- Global Debt Collection
- Accounts Receivable Outsourcing
- Pre-employment Screening
- Process Serving
- Documents & Records Retrieval
It does not matter where you are. TOTAL provides millions of corporate credit and due diligence reports on businesses in over 130+ countries, helping to minimize and eliminate risks. Our credit reports allow you to know the background profile and creditworthiness of anyone you're doing business with. TOTAL offers an investigation service tailored to your specific needs, providing credit information quickly, and conveniently, budget and speed are all selectable.
We provide a range of reports:
| Report Type | Scope (Brief/Intermediate/Comprehensive/ In-depth/Advanced) | Processing Time (WD = Working Days) |
|---|---|---|
Total Corporate Diligence Report (TCDR)Hong Kong, Mainland, Macao, Taiwan
| Comprehensive | HK: Real-time/2/4/8 WD CN: Real-time/4/6/8 WD MO: Real-time/4/7/12WD TW: Real-time/4/7/12WD |
Total Corporate Diligence Report (TCDR) + Site Visits and PhotosHong Kong, Mainland, Macao, Taiwan
| Comprehensive | HK: 2/4/8 WD CN: 4/6/8 WD MO: 4/7/12 WD TW: 4/7/12 WD |
TOTAL Corporate Diligence Risk Score Report (TCDRSR)Hong Kong & Macao
| In-depth | HK: Real-time/2/4/8 WD MO: Real-time/4/7/12 WD |
Total Trade Risk Score Report (TTRSR)Hong Kong, Mainland, Macao, Taiwan
| Intermediate | HK: Real-time/2/4/6 WD CN: Real-time/2/4/6 WD MO: Real-time/4/7/10 WD TW: Real-time/3/5/8 WD |
Total Group Investigation Report (TGR)Other Countries | By Arrangement | By Arrangement |
Total HK Limited Company Search (TLCS)Hong Kong
| Basic | Real-time/0.5/1/3 WD |
Total HK Unlimited Company Search (TUCS)Hong Kong
| Basic | Real-time/0.5/1/3 WD |
Total Company Search (TCS)Mainland China, Macao, Taiwan, Other Countries
| Basic | CN: Real-time/2/4/6 WD MO: Real-time/4/7/10 WD TW: Real-time/3/5/8 WD OC: 2/4/6 WD |
| Report Type | Scope (Brief/Intermediate/Comprehensive/ In-depth/Advanced) | Processing Time (WD = Working Days) |
|---|---|---|
Total Due Diligence - IndividualHong Kong, Mainland, Macao, Taiwan, Singapore, Malaysia, Thailand, Vietnam, Philippines, Indonesia, Japan, South Korea, Other Countries (US, Canada, UK, Europe, Australia & more)
| In-depth | TWW-HK: Real-time/2/4/10 WDTWW-CN: 5/8/15 WDTWW-MO: 5/8/15 WDTWW-TW: 5/8/15 WDOthers: By Arrangement |
Total Due Diligence - CorporateHong Kong, Mainland, Macao, Taiwan, Other Countries
| Advanced | By Arrangement |
Our IPO due diligence process reaches beyond the analysis of financial statements and legal documents, but closely examines a range of different risks. We can also consult with your IPO sponsor and legal advisors, who may wish to raise their own areas of concern in relation to an issuer, to establish clearer objectives and scope of work. Our reports include extensive information on KYC, AML, Compliance, CSR, ESG and much more.
| Report Type | Scope (Brief/Intermediate/Comprehensive/ In-depth/Advanced) | Processing Time (WD = Working Days) |
|---|---|---|
Pre-IPO Due Diligence ReportHong Kong, Mainland, Macao, Taiwan, Other Countries
| Advanced | By Arrangement |
| Report Type | Scope (Brief/Intermediate/Comprehensive/ In-depth/Advanced) | Processing Time (WD = Working Days) |
|---|---|---|
Total Property Ownership Search (TPOS)Hong Kong
| Basic | Real-time/1-2 HRS/2 WD/4 WD |
Total Asset & Credit Search (TACS)Hong Kong
| Basic | 2/4/8 WD |
Total Directorship Search (TDS)Hong Kong
| Basic | 2 HRS/1 WD/2 WD |
Total China Business Capacity Search (TCBCS)Mainland China
| Basic | 4/7/12 WD |
Total Global Regulatory & Sanctions Check (TGRSC)Global
| In-depth | 2/4/8 WD |
TOTAL specializes in investigation services for a wide variety of matters. Whether you need to conduct a financial investigation to uncover potential fraud, conduct a background investigation for an individual, or conduct an intellectual property investigation to identify and prevent infringement of patents, trademarks, or copyrights, we have the expertise and resources to help. Our goal is to gather the information you need to make informed decisions and take appropriate actions, whether that be pursuing legal action, making business decisions, or protecting individuals and assets. With a commitment to professionalism, accuracy, and confidentiality, we offer reliable investigation services that deliver results.
| Total Investigations | Scope (Brief/Intermediate/Comprehensive/ In-depth/Advanced) | Processing Time (WD = Working Days) |
|---|---|---|
Total Special AssignmentAny location, tailor-made to suit your needs.
| Advanced | 4-6 weeks |
Total Verification Report (TVR)Hong Kong
| Comprehensive | 2/4/10 WD |
Total Field Visit/Inspection ReportHong Kong | Intermediate | 2/4/10 WD |
Asset Tracing
Asset tracing allows creditors/potential creditors to establish a detailed picture of the true financial assets of the debtor, including potentially realising previously unknown assets. TOTAL has extensive multi-jurisdictional experience identifying and tracing assets held by individuals and corporates. In determining assets, hidden or real wealth, our team are skilled and experienced in investigating: Property (Hong Kong & Offshore) Investments including shares, bonds, trusts, directorships and/or hidden assets owned by connected individuals, companies or corporate entities.
Skip Tracing
In today’s market with potential levels of debt means it’s essential that you are able to make contact with your clients as soon as you realise there is a problem. TOTAL understands that in many cases, timing is critical as the debts you wish to recover may not be recoverable if the debtor is not traced in time. TOTAL can help you solve problems with locating debtors, “gone-away” cases and missing people. Our Skip Tracing service can help you reduce the number of accounts that are written off simply due to the lack of known address information. As well as obtaining more accurate information which can be used to improve collection results, TOTAL's Skip Tracing service can confirm: the correct name, address and telephone number; current or last known occupation, names of relatives, friends or trade references; details of any other disputes over debt; any information about the filings of a bankruptcy; or any possible aliases.
| Services | Scope (Brief/Intermediate/Comprehensive/ In-depth/Advanced) | Processing Time (WD = Working Days) |
|---|---|---|
Total Asset Tracing (TAT)Hong Kong, Mainland, Macao, Taiwan, Other Countries | In-depth | 4-6 weeks |
Total Skip Tracing (TST)Hong Kong, Mainland, Macao, Taiwan, Other Countries | In-depth | 4-6 weeks |
| E-Monitoring Tools | Scope (Brief/Intermediate/Comprehensive/ In-depth/Advanced) | Processing Time (WD = Working Days) |
|---|---|---|
Total Risk Scanner (TRS)Hong Kong, Mainland China, Taiwan
| Basic - Intermediate | HK: Real-time/1-2 HRS/0.5 WD/1 WD CN: 1/2/4 WD TW: 2/4/8 WD |
Total Advanced Scanner (TAS)Mainland China
| Comprehensive | HK: 0.5/1/2 WD MO: 1/2/4 WD |
Total Auto Alarm (TAA)25 / 50 / 100 / 200 / 500 / 750 / 2,000 / 5,000 targets per annum
| Intermediate | Real-time |
| Collection Plans | Scope | Subscription Term/Rates |
|---|---|---|
Case-By-Case Collection |
| Handling Fee + Commission Rates**Hong Kong Cases:i. Debt Age < 6 Months: 28% commission rate ii. Debt Age 6 - 12 Months: 30% commission rate iii. Debt Age > 12 Months: 35% commission rate *International Cases:35% commission rate |
Annual Membership Plan A |
| 12 months |
Annual Membership Plan B |
| 12 months |
Annual Membership Plan C |
| 12 months |
Outsourcing accounts receivable services can provide numerous benefits to businesses, including better cash flow, lower collection costs, increased efficiency, and improved customer relationships. By partnering with TOTAL, a trusted provider with extensive experience and expertise in accounts receivable management, businesses can reduce the burden on their internal finance teams and ensure compliance with industry standards and regulations. With consistent follow-up on outstanding invoices and detailed reporting on accounts activity, our services facilitate quicker payments and improved cash flow. Outsourcing accounts receivable services is a smart investment for businesses looking to improve their financial management and ensure long-term success.
Manage Accounts
Track payments, reconcile accounts and chase overdue accounts.
Accelerate Collections
Recover late or unpaid invoices without harming client relationships.
Reduce Bad Debts
Timely and accurate billing and collection services.
Conduct Credit Checks
Check new and existing accounts to minimise risks.
TOTAL's Pre-Employment Screening service is a comprehensive solution that helps employers identify right candidates and mitigate employment risks. By screening for qualified candidates at an early stage, employers can avoid potential inefficiencies, lost time, and money invested in the individual.
Our service provides a detailed background check to ensure that the candidate is who they claim to be. TOTAL verifies the candidate's credentials and background and enables employers to make a confident and well-considered hiring decision that aligns with their values and goals. Throughout the process, we avoid conflicts of interest with the candidate, their company, and any recruitment agencies involved in the selection process. Overall, TOTAL's Pre-Employment Screening service is a valuable tool for employers looking to make strategic and effective hiring decisions.
The screening process includes:
Reference Checks
Education Verification
Employment History Checks
Credit Checks
| Report Type | Scope (Brief/Intermediate/Comprehensive/ In-depth/Advanced) | Processing Time (WD = Working Days) |
|---|---|---|
Total Employment Screening Report (TESR)Hong Kong, Mainland China
| Comprehensive | HK: 5/8/15 WDCN/TW/MO: 8/13/20 WD |
We provide process serving locally and internationally to deliver legal documents to individuals or entities involved in a legal proceedings.
We take pride in our process serving service and ensure that the identity of the recipient is verified before we locate them. Additionally, we work closely with our clients to ensure that the documents are delivered according to their specific needs or the rules of the corresponding jurisdiction. We also collaborate with our clients' lawyers to prepare corresponding legal documents such as affirmation and others, to ensure that all necessary documents are in compliance with the relevant laws and regulations. At every step of the process, we prioritize professionalism, attention to detail, and adherence to all applicable legal requirements.
| Location | Processing Time (WD = Working Days) |
|---|---|
Hong Kong - Hong Kong Island & Kowloon | 3/5/10 WD |
Hong Kong - New Territories and Outlying Islands | 3/5/10 WD |
Macao | 8/15/20 WD |
Mainland China | 8/15/20 WD |
Taiwan | 8/15/20 WD |
Other Countries | By Arrangement |
| Documents & Records Retrieval | Processing Time (WD = Working Days) |
|---|---|
Business Registration DocumentsHong Kong | 2/4/8 WD |
Bankruptcy/Winding-up RecordsHong Kong | 1-2 hrs/0.5 WD/1 WD |
Companies Registry DocumentsHong Kong (e.g. Memorandum & Articles, Certificate of Incorporation, Annual Return. Hardcopies are with official’s signature and seal of Companies Registry, Hong Kong. Fee for courier or post mail delivery will be additionally charged. ) | PDF Copy: 1-2 hrs/0.5 WD/1 WD Certified True Copy: 3/5/7 WD |
Total Land Search (TLS)Hong Kong (Current/Historical), Macao, Taiwan | HK: 1-2 hrs/0.5 WD/1 WD MO: 2/4/6 WD TW: By Arrangement |
Other Records/Documents | By Arrangement |