About Us

Total Credit & Risk Management Group

Total Credit & Risk Management Group is a credit and risk management services provider that has been operating since 1987. The company focuses on serving clients in the Greater China and Asia Pacific region, and has gained a reputation as a leading provider of these services. Total Credit & Risk Management Group boasts a team of experts with both local and international experience, as well as a broad network, enabling the company to provide effective solutions to their clients.

Our clients include government departments, banking and finance institutions, export credit agencies, accountancy and legal firms, utilities, distributors, freight forwarding and logistical firms, hotels, importers and exporters, business associations, construction firms, foreign trade commissions and companies operating in the gaming, leisure and entertainment industry.

What makes us total

Our Core Values and Commitment to Excellence.

Trustworthy

We build trust with our clients by delivering reliable credit management services.

Open

We believe in open communication and transparency, keeping our clients informed every step of the way.

Tenacious

Our team is tenacious in pursuing results, never giving up until we've achieved success.

Accountability

We prioritize accountability, taking responsibility for our actions and commitments.

Loyal

We are loyal to our clients, and always put their interests first.

Our Offices

Located in Hong Kong, Shanghai and Beijing.

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Beijing Office

Rm 1504, 15/F, Kaisa Plaza, No. 86 JianGuo Road, Chaoyang District, Beijing

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Hong Kong Headquarters

22/F, Linkchart Center, 2 Tai Yip Street, Kwun Tong, Kowloon, Hong Kong

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Shanghai Office

Rm 2305, 23/F, HuaShe Building, No. 318 Fuzhou Road, Shanghai

Our partners

Locally and internationally.

International Credit Exchange (ICE)

We are the sole and exclusive Hong Kong member of International Credit Exchange (ICE), which is the leading and largest group in the development and provision of global credit and risk management services (including debt collection), and operating in over 100 countries with the highest compliance standards throughout Asia-Pacific, Africa, Europe, Middle East and the Americas.

Asiagate

We are a founding member of ASIAGATE - a group formed by leading credit reporting and investigation companies in Asia Pacific, providing credit information, online and offline reports and investigation services. At present, ASIAGATE has presence in Africa, Australia, China, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, Middle East, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam.

Hong Kong Credit & Collection Management Association (HKCCMA)

Total Credit is the founding member of Hong Kong Credit & Collection Management Association (HKCCMA), the first and only association for the credit and collection practitioners in Hong Kong. The Association was officially established in December 1999 by a group of keen practitioners in the industry under the assistance of Ms. Christine Loh, ex- Legislative Councilor and Chairman of the Citizen Party.

Global Partners

We are also members of ACA International (formerly known as American Collectors Association); National Association of Legal Investigators (NALI); World Association of Private Investigators (WAPI); and World Association of Detectives, Inc. (WAD).

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